Enhance your business with CEEbase
How can your company profit from the unique combination of people, locations, infrastructure, education, languages and many more? Find out now >
Clients
System integrator
Client:
Consulting company established in 2007 with its main objective to support institutions working in the financial services sector as their long-term and stable partner
Scale and solution approach
Build from scratch new Call Center:
- Infrastructure sizing and assessment
- Validation and assessment of different alternatives ranging from fully hosted solution, cloud services to fully owned infrastructure.
- Tools
- Recruiting and team staffing (rare profiles with Treasury Management business knowledge and IT skills)
- Joint implementation projects in the area of SAP TRM & SAP BI
- Support provided 8x5 with on-call support for Critical incidents
- Support provided in Slovak, Czech, Serbian and English
Business Developer
Client:
Consulting company headquartered in Tokyo, Japan with an ambition to improve business cooperation between Japanese and Central and Eastern European companies.
Scale and solution approach:
First point of contact for Japanese companies entering CEE markets, a recognized partner assisting in opening the efficient and reliable trade channels between CEE and Japan
- Expo Trade Shows in Vienna, Prague, Bratislava
- Added value services to Japanese managers and sales representatives visiting the region (lodging, legal, administration and translation services)
- Cultural training programme
- Translation from/to Japanese: Slovak, Czech, Hungarian, Polish, Russian, German and English
Health care
Client:
Market leader in Slovakia in the field of healthcare software development.
Scale and solution approach:
Build Call Center for private medical practices and hospital's back offices.
- 670 private medical practices
- 15 hospitals
- We provide L1 and L2 support for all released versions based using open source systems for CRM, Ticketing tool and remote desktop sharing with tight integration to virtual IP telephony systems
- Support provided 8x5 (private sector) and 8x6 with on-call options for hospitals
- Development Factory based on core engineering processes
